Terms and Conditions

✅ TERMS AND CONDITIONS

Last updated: March 19, 2025

These Terms and Conditions govern the use of the Hairfluencer.org website, operated by Bey The Time Traveler SL , as well as all purchases made through the online store.

By accessing or using our Site, you agree to these Terms and Conditions. We recommend that you read them carefully.

1. Seller's identity

Bey The Time Traveler SL
CIF: B44729887 EORI: ESB44729887
Address: Calle Arenal 1, 3ºB dcha, San Fernando (Cádiz), 11100, Spain
Email: hi@hairfluencer.org
Phone/WhatsApp: +34 603 022 024

2. Subject of the contract

Through these terms, we regulate:

  • The terms and conditions for purchasing products offered on Hairfluencer.org
  • The ordering, payment, shipping and delivery process
  • The rights and obligations of both parties

Product images and descriptions are for informational purposes only, and slight variations may exist without affecting the functionality or purpose of the product.

3. Purchase process

To place an order in our store:

  • Select the products and add them to your cart
  • Complete the personal data form and submit it
  • Review the order information
  • Make your payment using the available options
  • After confirming your order, you will receive a confirmation email.

The contract is considered formalized when you receive the order confirmation.

4. Prices and taxes

All prices shown include VAT and are expressed in euros (€).
Shipping costs are calculated before finalizing the purchase and are clearly displayed at checkout.

5. Payment methods

The available payment methods are:

  • Credit or debit card
  • PayPal
  • Shopify Payments or other authorized processors

Payment must be completed in full to process the order.

6. Shipping and Delivery

Shipments are made to the areas indicated in our Shipping Policy.
Delivery times are estimates and may vary due to causes beyond Hairfluencer.org's control.

You must verify that the address provided is correct. Errors in the address may cause delays or additional costs.

7. Right of withdrawal

Consumers have 14 calendar days from receipt of the order to exercise the right of withdrawal, in accordance with the provisions of the General Law for the Defense of Consumers and Users.

Please refer to our Return and Refund Policy for detailed instructions.

8. Legal guarantee

All our products come with the legal 3-year consumer guarantee.
In case of a manufacturing defect, the customer may request:

  • Repair
  • Substitution
  • Price reduction
  • Refund (where applicable)

The following are not considered defects:

  • Damage due to misuse
  • Normal wear and tear
  • Improper handling

9. Limitation of liability

The seller will not be responsible for:

  • Technical failures attributable to third parties
  • Delivery delays due to external causes (carriers, customs, weather…)
  • Damages resulting from misuse of the products

10. Customer service

You can contact us for any questions or issues at:

📧 Hi @hairfluencer.org
📱 WhatsApp: +34 603 022 024

11. Data protection

The processing of your personal data is governed by our Privacy Policy , available at Hairfluencer.org.

12. Applicable law and jurisdiction

These Terms are governed by Spanish law.
Any dispute will be resolved in the courts of the consumer's domicile.

13. Online Dispute Resolution

The European Commission offers an ODR (Online Dispute Resolution) platform:

🔗 https://ec.europa.eu/consumers/odr/

The seller is not obligated to adhere to alternative dispute resolution procedures, but the customer may use this platform to file complaints.